02:14At 2 a.m.,who answersyour guests?
AIx is not a generic bot: it is built for hospitality. It answers on your website, WhatsApp, Messenger, Instagram and phone, in the guest’s language, and hands over to your staff when a request is sensitive.
15+ years alongside hotels and hospitality businesses worldwide
01ANSWERS
In any language, 24 hours a dayAIx learns from your property’s information and answers the way you would: opening hours, parking, check-in, pets, services. Even at night, even in German.
- Training with FAQs, PDF files and pages from your website
- Suggested questions you can complete in one click
- FAQs with photos, videos and validity dates (seasonal offers)
02SELLS
Suggests services and booksWhen guests ask, AIx makes suggestions: a table on the terrace, a massage, a late check-out. And it collects the contact details of people who write from your website.
- Lead generation with a list of captured contacts
- Chat also reachable from a QR code or NFC tag in the room
- Website widget with your logo and your tone of voice
03ALERTS YOU
If a guest is unhappyIf a request is sensitive or a guest is unhappy, AIx alerts your staff straight away. A team member joins the chat and the AI steps aside.
- Real-time alerts to your staff
- Direct chat between staff and guest
- The AI stays paused while your staff member is talking
I’m bringing you a fan, 5 minutes!
04ON THE PHONE
The AI voice receptionistThe AI voice receptionist answers calls with a natural voice, understands the caller’s language and sends you a summary. No missed calls.
- Available 24/7, multilingual
- Real-time call notifications
- Conversations and statistics in the dashboard
Hotel DemoAI voice receptionist · 00:42What AIx Smart Agent does.
Website, WhatsApp, Messenger, Instagram
One agent on every channel, with a single inbox for all conversations.
Up to 10 agents
One bot for each property, department or language, each with its own training.
AI voice receptionist
Answers the phone with monthly or one-off minute packages.
Leads and contacts
People who write from your website leave their name and email: you find them in the lead list.
AIx Tools
Replies to online reviews, written in your property’s tone of voice.
Conversations and export
Full history, filters and conversation export.
Privacy and consent
Configurable disclaimers and consent, with data handled in line with the GDPR.
Google Analytics 4
Chat events show up in your website statistics.
Wherever they write,
AIx is there.
Website, WhatsApp, Messenger, Instagram and phone: conversations arrive in a single inbox, with the same training and the same tone of voice.
AIxThe questions
we hear most.
Do I have to write all the answers myself?
No. AIx learns from your website pages and your PDFs (price lists, house rules, menus). FAQs are there to fine-tune the details, and the dashboard suggests the most useful questions to complete.
Which languages does it answer in?
It answers in the language the guest writes in, even if the training is in one language only.
What happens if it doesn’t know the answer?
If the information is not in the training, AIx tells the guest how to contact the property and, if enabled, alerts your staff. You can add the missing answer to the FAQs in a few seconds.
Can I step into a conversation myself?
Yes. From the dashboard you join the chat with the guest; meanwhile the AI pauses so it doesn’t talk over you.
How much does it cost?
The price depends on the channels you activate (chat, WhatsApp, AI voice receptionist) and on the volume of conversations: we prepare a tailored quote after a demo with your property.
Let’s see AIx Smart Agent
at your property.
A quick, no-obligation demo tailored to your property. See the dashboard, the WiFi portal and AIx at work.