Smart WiFi

WiFiYour WiFi is free.But does itpay off?

With Oscar, guests log in to the WiFi with WhatsApp, social or email, and you get a real contact, profiled and with compliant consent.

15+ years alongside hotels and hospitality businesses worldwide

Hotel pool and terrace
Hotel DemoYOUR STAY STARTS HERE

Get free Internet access with your favourite account.

Connected

01CONNECTS

Chooses how to connect

The login portal has your branding and speaks the guest’s language. Guests choose WhatsApp, Google, Facebook and more, or log in with email or a PIN.

  • Social login, email or a dedicated PIN
  • Custom portal design
  • Printable access credentials for anyone who prefers a classic code
Hotel pool and terrace
Hotel DemoWELCOME · BENVENUTO · WILLKOMMEN

Choose how to log in

Connected

02DISCOVERS

After login, the Digital Concierge

As soon as they are connected, guests see what you choose: your property’s services, in-house promotions, events and local tips.

  • Smart Box: multilingual content before and after login
  • Promote your services to guests already on site
  • Services, experiences and local tips in a single portal
Hi Marco, you’re online ✓Today at Hotel Demo
Aperitif cocktailsHappy hour on the terrace18:00–20:00 · 20% off for guests
Spa treatments and wellnessSpa: slots free at 17:00Book through the conciergeBook
Live music eventConcert in the squareTonight · 10 min on foot
Bicycle for guestsFree bikesAsk at reception

03KNOWS YOU

Real data, compliant consent

Every login becomes a guest profile: name, language, channel, consent. You segment your guests and find them again in your automations and newsletters.

  • Customer segmentation and email lists
  • CSV export and automatic sending to your CRM and newsletter via webhook
  • Daily and monthly login statistics
Smart WiFiThis week’s logins
New contacts148
With marketing consent63%
From WhatsApp41%
Languages9
👤Marco R. · ITWhatsApp · marketing consent ✓
👤Anna K. · DEGoogle · “Families” segment

More contacts.

More data.

Compliant consent.

Automatically,from the WiFi you already have
All included

What Smart WiFi does.

Social and WhatsApp login

WhatsApp, Google, Facebook and more, or email or a PIN: the guest chooses, you get the guest profile.

GDPR and consent

Customisable consent, double opt-in for marketing, email blacklist.

Accounts and PINs

Manual accounts, Smart PINs with profiles and ticket printing with a custom note.

Access profiles

Duration, connection speed and rules for each user group, authorised devices and network management.

Access point monitoring

Keep an eye on your network, with alerts if something goes wrong.

Statistics

Daily and monthly logins, social login usage, data traffic.

Export and webhooks

CSV with filters on consent and dates, automatic export to your CRM and newsletter.

Hotels and restaurants

One platform for hotels, restaurants, bars and multiple locations.

FAQ

The questions
we hear most.

Do guests have to download an app?

No. The portal opens by itself when the guest connects to the WiFi network, directly in the phone’s browser.

Is it GDPR compliant?

Yes. Consent can be configured by purpose, marketing can use double opt-in and every guest can ask for their data to be deleted. Privacy settings are managed from the dashboard.

Can I use my own branding?

Yes: the portal’s logo, colours, images and texts can all be customised, in several languages.

Does it work for a restaurant too?

Yes. WiFi login collects customer contacts at your restaurant or bar too, and you can use them for newsletters and review requests.

Can I tell restaurant customers apart from hotel guests with a single Oscar?

Of course. You can segment customers at login and tell people using the restaurant apart from people staying at the hotel, managing both groups with a single Oscar.

I already have a WiFi network with antennas and access points: do I have to replace everything?

No. Oscar sits between your incoming Internet connection and the switch that connects your access points. You can keep your WiFi network and add Oscar’s features.

Can I connect the data to my CRM?

Yes: you can export to CSV whenever you like, or set up a daily automatic export or a webhook that sends the contact at every login.

Let’s see Smart WiFi
at your property.

A quick, no-obligation demo tailored to your property. See the dashboard, the WiFi portal and AIx at work.

+39 0571 18 20 661 WhatsApp

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