17:00Spa empty at 17:00.Do your guestsknow that?
A concierge in their pocket: after WiFi login, guests open your property’s portal and book the spa, a table and extras from their phone. You manage requests, calendar and availability in one place.
15+ years alongside hotels and hospitality businesses worldwide
Spa & Wellness
Restaurant
Transfers
Digital menu01DISCOVERS
Your property’s catalogueServices, experiences, restaurant and information pages, with your photos and your colours, in every language you offer.
- Categories and services with photos, prices and descriptions
- Custom, multilingual design
- Access after WiFi login or with the stay link
Spa & WellnessMassages, sauna, couples’ packages02BOOKS
Real-time availabilityGuests pick a free slot and book in one tap. The request lands in the dashboard calendar, with no phone calls and no paperwork.
- Slots, opening hours and availability for every service
- A single booking calendar
- Guests linked to PMS reservations
50 min · 2 peopleSauna included03ORDERS
The digital menuYour restaurant or bar menu, always up to date, with photos and allergens, to browse from the table or the room.
- Configurable digital menu
- Landing pages and QR codes for every spot in your property
- Form requests collected in a single list
What Digital Concierge does.
Service catalogue
Categories, services and pages with photos, prices and translations.
Calendar and slots
Availability per service, slot editing and calendar view.
Digital menu
Your menu always up to date, with no reprinting.
Landing pages and QR codes
Dedicated pages with request forms and QR codes for rooms or tables.
Guests and stays
Access requests, guests linked to the PMS and a personal stay link.
Tailored design
Colours, images, public name and languages of the guest experience.
Smart Tools statistics
QR code scans, landing page visits and requests over time.
Together with AIx
The AI assistant knows your services and guides guests to book.
The questions
we hear most.
Do guests have to install an app?
No. Digital Concierge is a web app: it opens in the browser, after WiFi login, from a QR code or from the stay link.
Can I upload the content myself?
Yes, from the dashboard. You can also import content from a page on your website to get started faster.
Do bookings reach the staff too?
Yes: you find them in the calendar and in the request list in the dashboard, with the guest’s details.
Does it work in several languages?
Yes. Choose your property’s languages and translate services and categories directly from the dashboard.
Let’s see Digital Concierge
at your property.
A quick, no-obligation demo tailored to your property. See the dashboard, the WiFi portal and AIx at work.