01CONNECTS
Chooses how to connectThe guest logs in to the WiFi with WhatsApp, Google, Facebook and more, or with email or a PIN. You get a real contact, with a profile and GDPR consent.
Smart WiFiWiFi · AI · Marketing for hospitality
Oscar WiFi: WiFi, artificial intelligence and automated marketing for hotels
Oscar turns your property’s WiFi into a direct channel with your guests: it welcomes them, sells your services, answers their questions and brings in more reviews. Automatically.
15+ years alongside hotels and hospitality businesses worldwide
Hotel Demoonline · Oscar AIx
Hi! What time is breakfast tomorrow?
Breakfast is served from 7:00 to 10:30 in the garden room. ☀️
Haben Sie morgen einen Tisch zum Abendessen frei?
Natürlich! Auf der Terrasse um 20:30 Uhr. Soll ich für zwei Personen reservieren?
Ja, danke!
Oscar AIx · staff notificationNew bookingTable for 2 · tomorrow 20:30
The stay, with Oscar
02SELLS
The right offer, at the right timeAutomated messages before, during and after the stay. An aperitif by the beach umbrella arrives on WhatsApp and the guest orders by replying.
Revenue Automation03BOOKS
From their phone, no queuesSpa, restaurant, transfers and digital menu in a portal with your branding. Real-time availability and all requests in a single calendar.
Digital Concierge04ANSWERS
In every language, 24 hours a dayAIx answers on your website, WhatsApp, Messenger, Instagram and on the phone. If a guest is unhappy, it alerts your staff straight away.
AIx Smart Agent05REVIEWS YOU
Reviews, automaticallyAfter check-out Oscar asks for feedback. Satisfied guests are guided to leave a review; those who aren’t talk to you first.
Customer Satisfaction
Hotel DemoYOUR STAY STARTS HERE
Get free Internet access with your favourite account.
ConnectedHotel Demoonline · Oscar
Hi Marco! Fancy an ice-cold aperitif? Reply and we’ll bring it to your beach umbrella.OK, send me two! Thanks
On their way in 10 minutes 🙌
Welcome MarcoYour concierge
SPA & Wellness
Restaurant
Transfer
Digital menuRelaxing massage · 50 min
16:0017:0018:30
Book for tomorrowHotel Demoonline · Oscar AIx
The air conditioning in my room isn’t working
I’m sorry! I’m letting maintenance know right away. We’ll message you as soon as it’s fixed.
Staff notificationUnhappy guestRoom 214 · air conditioning
Hotel Demoonline · Oscar
Thanks for staying with us, Marco! How was everything?
Wonderful! Would you like to say so on Google too? Leave a review
Everything you need
for your guests, in a single dashboard.
Start with WiFi or AI and add modules when you need them. Data, contacts and conversations stay in one place.
Connects
Smart WiFi
Login with WhatsApp, social accounts or email. Profiled, GDPR-compliant guest data.
- Login portal personalised with your branding
- Access with WhatsApp, Google, Facebook and more, email or PIN
- Guest segmentation, statistics and access point monitoring
Revenue Automation
Automated messages before, during and after the stay. Via WhatsApp and email.
- Pre-stay, in-stay upselling, stay extensions
- Birthdays, guest rewards, invitations to come back
- Drag & drop newsletters and PMS integration
AIx Smart Agent
AI agent on your website, WhatsApp, Messenger, Instagram and phone. 24/7.
- Answers in any language, learns from FAQs, PDFs and web pages
- AI voice receptionist that takes calls
- Staff alerts and an operator who can join the chat
Customer Satisfaction
First impressions, post-checkout feedback and more positive reviews.
- Welcome message and first impression
- Post-stay surveys and Oscar Reputation Index
- Satisfied guests are guided to review sites
Digital Concierge
The concierge in their pocket: services, digital menu, spa and restaurant from their phone.
- Service catalogue with availability and calendar
- Digital menu and landing pages with QR codes
- Requests and bookings in a single hub
Oscar TV
The room TV turns smart: guests cast their own content.
- Connect from the phone with the QR code on the room TV
- A big screen for films, photos and music
- Built into the Oscar WiFi network
Oscar AIx Smart Agent
The reception desk that never closes.
An AI agent trained on your property’s information: FAQs, PDFs, website pages. It answers in every language, suggests your services, collects leads and hands over to your staff when needed.
- Multilingual, 24 hours a day
- Staff alerts and direct chat with an operator
- Lead generation with a contact list
- AI voice receptionist that answers the phone
AIxLogins, conversations,
reviews and revenue. In real time.
Overview · Hotel Demo
WiFi logins1,284this month
AIx conversations93262% out of hours
Positive reviews87from feedback
Service requests214Spa, dinner, transfers
Conversations per day
Interactions by channel
WhatsApp58%
Website27%
Phone15%
15+
On the market for more than 15 yearsWiFi first.
WiFi first.
Now artificial intelligence.
For more than fifteen years Oscar has been bringing WiFi to hospitality businesses and turning it into a marketing tool. Over the years we have added reviews, automation, WhatsApp and AI, always on our own technology, developed and supported in Italy.
Designed for those who welcome guests.
Hotels and resorts
WiFi, upselling and AI reception for properties with services, a restaurant and a spa.
Find out moreB&Bs and holiday homes
An assistant that answers for you and welcomes guests even when you’re not there.
Let’s talkRestaurants and bars
WiFi that collects contacts, a digital menu and review requests.
Find out moreProperty managers
Several properties, one dashboard: multiple bots, conversations and statistics per location.
Let’s talkOscar in six answers.
What is Oscar WiFi?
Oscar WiFi is an Italian platform for hotels, restaurants and hospitality businesses that turns guest WiFi into contacts, reviews and revenue. It brings together Smart WiFi, the AIx AI agent, Digital Concierge, Customer Satisfaction, Revenue Automation and Oscar TV in a single dashboard. It has been on the market for more than 15 years.
Who is Oscar for?
Hotels and resorts, B&Bs and holiday homes, restaurants and bars, and property managers who run several properties from a single dashboard.
How much does Oscar cost?
With Oscar you only pay for the modules you use. We prepare a tailored quote based on your property, the number of rooms or covers and the modules you choose.
Do I have to activate all the modules?
No. You can start with just one, for example Smart WiFi or AIx, and add the others to the same account when you need them.
Is Oscar GDPR compliant?
Yes. Consent can be configured by purpose, marketing can use double opt-in and every guest can ask for their data to be deleted. Privacy settings are managed from the dashboard.
Does it work with my PMS?
Oscar integrates with several hotel PMSs. Tell us which one you use and we will check it together during the demo.
WhatsApp BusinessMessengerInstagramWebsite widgetPhone systemHotel PMSEmail and newslettersGoogle Analytics 4WebhooksCSV and XML exportAccess points and hotspotsWhatsApp BusinessMessengerInstagramWebsite widgetPhone systemHotel PMSEmail and newslettersGoogle Analytics 4WebhooksCSV and XML exportAccess points and hotspots
Let’s see what Oscar
can do for your property.
A quick, no-obligation demo tailored to your property. See the dashboard, the WiFi portal and AIx at work.