# Oscar WiFi > Oscar is the Italian platform for hotels, restaurants and hospitality businesses that turns WiFi into a channel for conversations with guests: it collects contacts with GDPR consent, answers 24/7 with the AIx AI agent, sells services, asks for reviews and automates marketing. It has been on the market for over 15 years and is a product of InWYA S.r.l. (Certaldo, Florence, Italy). ## Key facts - Name: Oscar WiFi (oscarwifi.com), a product of InWYA S.r.l., VAT IT05888480489 - Headquarters: Viale Giacomo Matteotti 53/A, 50052 Certaldo (FI), Italy - On the market for over 15 years - For: hotels, restaurants, hospitality businesses and properties worldwide - Sales and support in English and Italian - Contact: +39 0571 18 20 661, info@oscarwifi.com, WhatsApp https://wa.me/3905711820661 - Italian version of this file: https://www.oscarwifi.com/llms.txt ## Modules - [Smart WiFi](https://www.oscarwifi.com/en/smart-wifi/): Login with WhatsApp, social accounts or email. Profiled, GDPR-compliant guest data. Login portal personalised with your branding. Access with WhatsApp, Google, Facebook and more, email or PIN. Guest segmentation, statistics and access point monitoring. - [Revenue Automation](https://www.oscarwifi.com/en/revenue-automation/): Automated messages before, during and after the stay. Via WhatsApp and email. Pre-stay, in-stay upselling, stay extensions. Birthdays, guest rewards, invitations to come back. Drag & drop newsletters and PMS integration. - [AIx Smart Agent](https://www.oscarwifi.com/en/aix-smart-agent/): AI agent on your website, WhatsApp, Messenger, Instagram and phone. 24/7. Answers in any language, learns from FAQs, PDFs and web pages. AI voice receptionist that takes calls. Staff alerts and an operator who can join the chat. - [Customer Satisfaction](https://www.oscarwifi.com/en/customer-satisfaction/): First impressions, post-checkout feedback and more positive reviews. Welcome message and first impression. Post-stay surveys and Oscar Reputation Index. Satisfied guests are guided to review sites. - [Digital Concierge](https://www.oscarwifi.com/en/digital-concierge/): The concierge in their pocket: services, digital menu, spa and restaurant from their phone. Service catalogue with availability and calendar. Digital menu and landing pages with QR codes. Requests and bookings in a single hub. - [Oscar TV](https://www.oscarwifi.com/en/oscar-tv/): The room TV turns smart: guests cast their own content. Connect from the phone with the QR code on the room TV. A big screen for films, photos and music. Built into the Oscar WiFi network. ## Pricing - All modules, AIx included, are quoted individually based on the property: https://www.oscarwifi.com/en/contact/ ## By sector - [Oscar for hotels](https://www.oscarwifi.com/en/hotel-wifi/): from booking to review, connected to the PMS - [Oscar for restaurants](https://www.oscarwifi.com/en/restaurant-wifi/): WiFi that collects contacts, digital menu with QR code, reviews after dinner ## Insights and case studies - [Wine tourism: from the winery visit to the customer relationship](https://www.oscarwifi.com/en/news/wine-tourism-from-winery-visit-to-customer-relationship/) (published 2026-05-05; updated 2026-11-02): Oscar and DNA Tasting connect hospitality, contact collection and communications to keep in touch with everyone who visits the winery. - [BTO chooses Oscar AIx to assist its online visitors](https://www.oscarwifi.com/en/news/bto-chooses-oscar-aix-to-assist-online-visitors/) (published 2025-10-28; updated 2026-11-02): The BTO 2025 case: Oscar AIx on the event website, answering visitors’ questions and easing the load on the team. - [How AIx began: an assistant for guest questions](https://www.oscarwifi.com/en/news/how-aix-began-an-assistant-for-guest-questions/) (published 2025-02-23; updated 2026-11-02): AIx was created to keep guest support going: answers based on the property’s content and a link with the staff’s work. - [Guest emails: improving the quality of your guest profiles](https://www.oscarwifi.com/en/news/guest-emails-improving-guest-profile-quality/) (published 2024-07-08; updated 2026-11-02): SmartEmailValidation helps spot invalid email addresses during WiFi login, so you build more useful guest profiles. - [Casting in hotels: from the phone to the room TV](https://www.oscarwifi.com/en/news/casting-in-hotels-from-phone-to-room-tv/) (published 2022-11-21; updated 2026-11-02): With Oscar TV, guests scan the QR code on the TV and pair their phone to cast their own content in the room. - [Managing multiple properties from a single Oscar dashboard](https://www.oscarwifi.com/en/news/manage-multiple-properties-from-one-oscar-dashboard/) (published 2021-10-26; updated 2026-11-02): Multi-location management lets you switch between the properties you are authorised for and work on contacts and settings from a single login. - [Promoting your spa with a page dedicated to guests](https://www.oscarwifi.com/en/news/promoting-your-spa-with-a-dedicated-guest-page/) (published 2021-02-21; updated 2026-11-02): A clear offer, a dedicated page and a way to request it: how to connect communications and services with Oscar. - [Hotel newsletters: from WiFi contacts to invitations to come back](https://www.oscarwifi.com/en/news/hotel-newsletters-from-wifi-contacts-to-return-invitations/) (published 2020-11-14; updated 2026-11-02): How to use the contacts collected with Oscar to build relevant newsletters, segment recipients and keep in touch with your guests. - [Feedback during the stay: listening to guests on WhatsApp](https://www.oscarwifi.com/en/news/feedback-during-the-stay-listening-to-guests-on-whatsapp/) (published 2020-09-22; updated 2026-11-02): Asking for a first impression during the stay helps the staff spot problems while they can still do something about them. - [From WiFi login to WhatsApp messages: communicating with guests](https://www.oscarwifi.com/en/news/from-wifi-login-to-whatsapp-communicating-with-guests/) (published 2020-03-05; updated 2026-11-02): How to connect WiFi access, welcome messages, communications during the stay and guest support with Oscar. ## Optional - [Contact and demo requests](https://www.oscarwifi.com/en/contact/) - [Privacy notices](https://www.oscarwifi.com/en/privacy-notices/) - [Privacy policy](https://www.oscarwifi.com/en/privacy-policy/) - [Cookie policy](https://www.oscarwifi.com/en/cookie-policy/)